FAQs | Page 2 Of 3

Is my design secure?

Yes, your designs are secure with us. We have robust security measures in place to protect your intellectual property. In addition, we have incorporated a non-disclosure agreement into our Terms…

Do you offer bulk discounts?

Yes, we offer discounts for small-batch manufacturing starting at 10 units. Discounts are applied at checkout. Quantity Discount Rate 10-24 10% 25-49 15% 50-99 25% 100-249 35% 250+ 50% Please…

Is rush service available?

Yes, we offer rush service for an additional fee. Please contact us for more details. info@shap3d.xyz

We accept a variety of payment options including all major credit cards, debit cards, online payment gateways and bank transfers. Payment options include VISA, MasterCard, American Express, Apple Pay &…

Can I print in multiple colours?

Yes, we offer multi-colour printing options. Please specify your colour preferences when placing your order, configure an OBJ or reach out to us to set up your print. info@shap3d.xyz

What is the turnaround time?

The turnaround time can vary based on the complexity of the design and the volume of the order. Generally, we can complete most projects within 2-10 business days.

How do I get an instant quote?

To get an instant quote, upload your digital design file on our website. Our system will process and slice the part to provide you with a quote based on various…

What if I don’t have a design file?

No problem! Our certified design for manufacturing service can help you create or modify designs to fit your needs. Email us at info@shap3d.xyz to discuss your project.

What is the largest size you can print?

The maximum print size depends on the type of printer being used. For FDM, our maximum build volume is XYZ:300mm x 300mm x 300mm, and for SLA it is XYZ:…

How durable are the printed objects?

The durability depends on the material used and the design of the object. Some materials are more suited for functional parts, while others are better for prototypes or decorative items.…