Dive into our Ordering Process FAQ to understand how to get instant quotes, our assurance post-checkout, expected delivery times, payment methods, and the benefits of bulk orders for your 3D printing needs.

Ordering Process FAQ

  • How do I get an instant quote?

    To get an instant quote, upload your digital design file on our website. Our system will process and slice the part to provide you with a quote based on various factors like material volume, weight, and print time.

    Upload a file

  • I've already checked out, but I'm worried my parts or print setup might fail. What happens next?

    There’s no need to worry. A certified design for manufacturing (DFM) professional will review your parts and the overall print setup. If any changes are required for the job to be completed successfully, we will contact you to discuss the necessary adjustments.

  • What is the turnaround time?

    The turnaround time can vary based on the complexity of the design and the volume of the order. Generally, we can complete most projects within 2-10 business days.

  • Will I be able to review the part before I pay?

    Yes, our system allows you to review the part to ensure that the print will meet your requirements before proceeding to checkout. You can view metrics such as part material volume, support material volume and model weight.

  • Is rush service available?

    Yes, we offer rush service for an additional fee. Please contact us for more details.

     

    info@shap3d.xyz

  • What are the payment options?

    We accept a variety of payment options including all major credit cards, debit cards, online payment gateways and bank transfers.

    Payment options include VISA, MasterCard, American Express, Apple Pay & Google Pay.

  • Do you offer bulk discounts?

    Yes, we offer discounts for small-batch manufacturing starting at 10 units. Discounts are applied at checkout.

    Quantity

    Discount Rate

    10-24

    10%

    25-49

    15%

    50-99

    25%

    100-249

    35%

    250+

    50%

    Please contact us for a custom quote or use our instant quoting system to review your quote and checkout.

    Upload a file