Last Updated: September 16, 2023


Welcome to SHAP3D, a service owned and operated by Muskoka Research Inc. (“Company,” “We,” “Us,” “Our”). This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services (collectively, “Services”).

By using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Information We Collect

We collect various types of information for various purposes to provide and improve our Services to you.

  1. Personal Information: This includes but is not limited to your name, email address, payment information, and other details that identify you personally.
  2. Technical Information: We automatically collect data about your device, including your IP address, browser type, and how you interact with our Services.
  3. Uploaded Files and Design Data: We collect information about the 3D designs and other files that you upload to our website for processing.

How We Use Your Information

  1. To Provide and Maintain our Services: We require certain information to provide our 3D printing and CAD design services.
  2. Customer Support: To assist you with inquiries or issues.
  3. Improvement of Services: To understand user behaviour and improve our Services.
  4. Marketing and Promotions: With your consent, we may send you emails about our new services and promotions.

Confidentiality and Non-Disclosure Agreement (NDA)

All your uploaded files and designs are confidential and subject to our NDA, as outlined in our Terms of Service.

Security of Your Information

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Third-Party Services

We may employ third-party services to facilitate our Services, who are obligated not to disclose or use your information for any other purposes.


We use cookies and similar tracking technologies to monitor and analyze usage of our Services.

Children’s Privacy

Our Services are not intended for use by individuals under 18 years of age.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

For any questions regarding this Privacy Policy, please contact us at

By using our Services, you agree to the terms of this Privacy Policy.